Trust & Safety
Built for Metro Vancouver. Designed for Professionals.
Prosfora protects clients and providers at every stage — from identity verification to secure Stripe payments.
1. Identity Verification
Real people. Real professionals.
- ID verification
- Email & phone confirmation
- Portfolio review
- Public presence check
We remove fake profiles and unreliable accounts.
2. Secure Stripe Payments
Safe. Encrypted. Automatic.
- 3D Secure
- Bank-level encryption
- Fraud protection
- No cash risks
- No off-platform scams
Money is released only when the booking is confirmed.
3. Verified Reviews & Ratings
Honest reviews. Real accountability.
- Ratings after every booking
- Verified clients
- Transparent reputation system
- Top professionals rank higher
Quality work is rewarded.
4. No Monthly Fees
Zero risk for professionals.
You only pay when you earn — no subscriptions, no upfront costs, no financial pressure.
5. Transparent Pricing
Clear rates. No surprises.
- Provider sets their own rate
- Platform fee shown upfront
- Total price always visible
6. Direct Communication
Understand the job before booking.
- Chat with the provider
- Send photos
- Clarify scope and timing
- Confirm expectations
Less confusion. More clarity.
7. Safety for Providers
Protected. Respected. Supported.
- Protection from fake bookings
- Protection from abusive clients
- Platform support in disputes
- Immediate action on violations
Professionalism is non-negotiable.
8. Safety for Clients
Trusted local professionals.
- Verified profiles
- Public reviews
- Portfolio & experience
- Clear communication
- Secure payment
9. Dispute Resolution
Fast, fair, structured.
- Report the issue
- Provide details
- Stripe holds the funds
- Prosfora reviews the case
- Decision within 24–72 hours
We rely on facts, not emotion.
10. Code of Conduct
Zero tolerance for unsafe behavior.
- No discrimination
- No threats
- No harassment
- No fraud
- No unprofessional conduct
Violations lead to immediate removal.
11. Recommended Insurance
Optional, but increases trust.
- Liability insurance
- Equipment insurance (optional)
Insured providers gain higher visibility.
Prosfora = Trust. Quality. Professionalism.
If you have safety concerns, contact us anytime: info@theprosfora.com