FAQ

✦ Frequently Asked Questions (FAQ)

❓ What is Prosfora?

Prosfora is a local community marketplace built for Metro Vancouver.
It connects clients with trusted service providers across design, marketing, IT, repairs, tutoring, and more.

❓ How does it work?

Search — Clients look for the service they need.
Connect — Find a provider, chat, and agree on details.
Work — The job gets completed.
Review — Both sides leave feedback.

Simple process, clear results.

❓ Who can join Prosfora?

Clients looking for services.
Providers offering skills and expertise.
Anyone in Metro Vancouver can register and start today.

❓ How much does it cost?

Browsing services is free for clients.
Providers may pay a small fee or commission depending on the service category.
(You can update this later with your exact pricing model.)

❓ How are providers verified?

Providers create a transparent profile with:

Photos, descriptions, and examples of work.
Reviews from real clients.
Clear rules and fair terms.

This helps clients hire with confidence.

❓ How do I get paid as a provider?

Prosfora uses secure online payments (via Stripe).
You get paid once the job is completed and confirmed by the client.

❓ What makes Prosfora different?

Local-first focus on Metro Vancouver.
Transparent, fair, and community-driven.
Designed to grow your reputation and income, not just complete one-time jobs.

❓ How can I report a problem?

If you encounter fraud, offensive behavior, prohibited content, or payment issues on Prosfora, please follow these steps:

Go to the top menu or the footer and click “Report a Problem.”
Fill in the complaint form:
- Add the link to the listing or profile.
- Describe the issue in detail (facts, dates, screenshots).
- Leave your email if you’d like us to contact you.
Submit the form.

👉 We review all reports within 24–48 hours.
👉 For urgent cases, email us directly at info@theprosfora.com.

✦ Still have questions?

👉 Contact us at info@theprosfora.com